Helpful Links & Information

Perhaps you know someone or have a neighbour who lives alone here in Crete? They may have come here with their spouse who has since passed away, or simply chosen to move here alone.  

Perhaps you yourself live alone here in Crete?  

We know that the last thing you want to think about is being ill or incapacitated but whether you are living alone or with a partner in Crete, it is better to have made some “just in case” arrangements and be well prepared.  

We have put together some advice for you on how to do this:  

Small Adaptations, Big Improvements 

Did you know you can make your life easier just by making some simple alterations to your home? Adapting your house to suit your needs can make your life and that of your partner much easier – here is a guide based on advice issued by the NHS UK.

Bathroom Aids


Slip mat for shower or bath


Handrail to help getting into or out of the shower


Easy to turn tap handles


Raised toilet seat


Handrail for support

Kitchen Aids

There are many kitchen gadgets now available for those who have difficulties holding and using everyday cooking equipment because of conditions like arthritis – ranging from openers, peelers, and easy-to-grip graters.

Bedroom Aids


Grab rail to help getting out of bed


Leg lifters - to help lifting your legs


Hooks to help pull zips, undo buttons and pull jackets on


Gadgets to help put on socks, tights, pants and so on

In Crete there are several specialist shops offering medical aids such as those mentioned above, as well as more advanced aid. If you would like contact details just email us. We can also make the purchases for you and arrange delivery, as well as arranging installation should you need it.

Larger medical aids such as wheelchairs and oxygen machines can also be hired if you prefer not to buy.

Getting to Hospital in an Emergency

Ambulance Number: 166 or 112 (European-wide General emergency number)

During the Call

You will be talking to the Heraklion centre when you call 166 so tell them in the following order:


Your Name


Where you are located – remember: they don’t necessarily know the area as they are in Heraklion. You must explain the area and the village.


Details of the patient - what is wrong, and why you need an ambulance.


A local Doctor may call you back before the ambulance is called. This is to check whether a doctor is needed in the ambulance or if the patient can wait until arrival at the hospital.


Hang up after the operator has.


A local Doctor may call you back before the ambulance is called. This is to check whether a doctor is needed in the ambulance or if the patient can wait until arrival at the hospital.

No ambulance available?

It may very well be that you know from past experiences that the arrival of the ambulance is going to take at least 30 minutes – but the emergency requires the person to be seen by medics as soon as possible. If the person can travel, and you can get them into your car, it may be better to just drive them straight to the A&E department – speed may be of the essence. If you don’t have a car and you judge waiting for an ambulance will be detrimental to the health of the patient, call a taxi and get to the hospital via taxi.

Being Admitted into Hospital


You will need to provide your: 


IKA health book


AMKA number


Passport number


Residence permit

So, make sure that these are all easily found should someone else need to get them for you. If you have private health insurance, put these details in the same place.


Have the name and contact details of your local doctor to hand. 


If possible, give a friend living close by or a neighbour a spare key to your house. If you are admitted to hospital urgently, someone needs to be able to go in and collect your essentials.

Emergency Contacts

Make a list of who should be contacted should you fall ill, with their full details and relationship to you.


It is possible that your care will involve payments even in the hospital (e.g. for night nurse) so make sure that you have nominated someone to take care of the financial side should you be unable to (e.g. friend, neighbour). Make sure that this person’s details are kept with your health book.


If you take medication try to have an up-to-date list of what you take and when. Try to keep your medication in one place where it can be easily found.

These are some basic steps and information you can easily take to feel more secure in your home.  

For even more security, we recommend you consider subscribing to our services. This way we will have all of your information already on file, making your admission to hospital a lot easier.

Local Medical Services – Kalyves Apokoronou

Unless specified otherwise, these services are private but you may be entitled to reductions using your AMKA number. 


Dr. Ioannis Foundoulakis 

Telephone 28250 32724  

Mobile 6974117622


Dr. Maria Skalidaki  

Telephone 28250 32153 

Mobile 6976974710 

General Practitioners

Kalyves Medical Care  

Dr. Ioannis Lampousakis & Dr. Manolis Spetsotakis 

Telephone 28250 33000  

Mobile 6975519599 

Microbiology Laboratory

Georgia Kotronaki 

Telephone 28250 31828


Despoina Zoumadaki

Telephone 28250 32409


Niki Mountaki 

Telephone 28250 31031 


Katerina Chrysocheraki 

Telephone 28250 31725 


Lefteris Petroulakis 

Telephone 28250 31870 

Mobile 6983199159

Public Hospitals and Health Centers

Chania General Hospital “St. George” 

Telephone 28210 22000, 28213 42000

Vamos Health Center 

Telephone 28250 22580

Radiology Consultant

Katerina Papagiannaki

Telephone 28250 41265

“Βοήθεια στο Σπίτι” – Help at Home  

What is Βοήθεια στο Σπίτι? This is a Greek social services programme which operates under every local council. The service offers home visits to help those in serious need of help, for example, the elderly person on very low income, living alone or someone with a serious illness and/or disability.

The programme offers visits by a team of three:

1) The Social Worker

Who looks after insurance related needs (IKA and other benefits) and makes hospital appointments

2) The Nurse

Who administers prescribed medication and injections, gives dietary advice and works in collaboration with the patient’s doctor.

3) The Family Care Assistant

Who is responsible for taking care of the personal hygiene and cleanliness of the person concerned and meeting practical living needs such as ensuring there is a supply of medicines, food and other basic necessities. They can also help with house cleaning, bill payments and food preparation.

Contact Numbers

Vrysses Apokoronas – 28253 40314

Kalives / Armeni / Neo Horio – 28250 41040

Souda – 28213 41225

Keramia – 28213 43914

Chania Center – 28213 41613

Platanias – 28213 40035

Akrotiri– 28213 43729

Our Services

Home Care

Hospital Care

Holiday Care

Respite Care

Transport Assistance

Beyond Care